Frequently Asked Questions

Find answers to commonly asked question about natural healthcare and our clinics.

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What is PLNTD and how can it help me?

PLNTD is an Australian alternative medicine clinic connecting patients with qualified healthcare professionals experienced in prescribing natural treatments for various physical and mental conditions. We provide personalised care for those seeking alternative options for managing their health

Is PLNTD a legally approved clinic in Australia?

Yes, PLNTD is a fully compliant alternative medicine clinic in Australia. We work with AHPRA-registered doctors and nurses who are authorised to prescribe alternative treatments within the framework of Australian healthcare regulations.

Who are the healthcare professionals at PLNTD?

PLNTD works with AHPRA-registered doctors and nurses who have experience and specialised training in alternative medicine. All our healthcare professionals are qualified to assess and prescribe alternative treatments within Australian regulations.

What sets PLNTD apart from other clinics?

PLNTD offers a comprehensive, patient-centred approach to alternative medicine. We provide telehealth consultations, personalised treatment plans, and ongoing support to ensure the best possible outcomes for our patients.

How do I book a consultation with PLNTD?

To book a consultation, visit our website and complete the pre-screening questionnaire. If you're eligible, you'll be invited to book an appointment with one of our healthcare professionals.

What should I expect during my first PLNTD consultation?

Your first consultation will involve a thorough assessment of your medical history, current symptoms, and previous treatments. You'll have the opportunity to discuss your health concerns and ask questions about potential alternative treatments.

How does PLNTD verify my identity?

We take patient identity seriously. A secure, multi-step process is used to verify personal information and government-issued IDs before any medications are able to be prescribed.

Are PLNTD consultations conducted in person or via telehealth?

PLNTD offers telehealth consultations, allowing you to speak with our healthcare professionals from the comfort of your home. This ensures accessibility for patients across Australia.

What conditions can PLNTD help me manage?

PNTD doctors can assess and potentially prescribe alternative treatments for a wide range of chronic conditions, including but not limited to pain, sleep issues, stress, and mood disorders. The suitability of treatment depends on individual circumstances and will be determined during your consultation.

Is there a minimum age requirement for PLNTD consultations?

PLNTD services are available to patients 18 years and older. For enquiries regarding treatment for minors, we advise reviewing the TGA Guidelines for Special Access Scheme Category B and discussing with our healthcare team.

Does PLNTD offer ongoing support after my initial consultation?

Yes, PLNTD provides ongoing support through follow-up consultations and access to our patient care team. We're committed to supporting your health journey and ensuring your treatment plan remains effective.

How often will I need follow up consultations?

The frequency of follow-up consultations varies depending on your individual needs and treatment plan. Though we recommend follow-up appointments every 3 months, to ensure your treatment plan remains safe and effective.

How do I order and receive my prescribed medications?

If you're prescribed a treatment, you can order it through our secure patient portal. Medications are dispensed by our partner pharmacies and delivered discreetly to your door via express shipping.

How does PLNTD ensure the quality and safety of prescribed treatments?

PLNTD adheres to strict quality and safety standards set by Australian health authorities. We work with reputable Australian pharmacies and only prescribe treatments approved for use under current regulations.

Ready to take the next step?

Book a consultation today to discuss your treatment options with a registered healthcare professional.